Success of healthcare providers fuels HealthStream's expansion and
job growth
NASHVILLE, Tenn.--(BUSINESS WIRE)--
HealthStream, Inc. (NASDAQ: HSTM), a leading provider of workforce
development and research/patient experience solutions for the healthcare
industry, today announced that it has leased office space to build and
open a new Patient Interview Center at 565 Marriott Drive in Nashville,
Tennessee. The new Center is projected to create approximately 200 new
jobs over the next several years.
HealthStream's new Nashville-based Patient Interview Center - 565 Marriott Drive, Suite 700, Nashville, Tennessee 37214 (Photo: Business Wire)
The new Patient Interview Center will provide approximately 22,000
square feet of office space for a state-of-the-art interview center
where HealthStream professionals will conduct telephonic patient
satisfaction interviews on behalf of healthcare providers. The majority
of such interviews will be done in fulfillment of government mandated
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and
Systems) reporting requirements.
The growing demand for HealthStream's patient experience solutions is
driving the Company's expansion. Fueling that growth is both the
addition of new customers and the landmark expansion of existing
customer's—like many of our local customers, including Community Health
Systems (CHS), LifePoint Hospitals, AmSurg Corporation, Capella
Healthcare, and Ardent Health Services. The successful growth of
HealthStream's local hospital company customers, in particular, has
resulted in the need for increased capacity and an expanded workforce.
"A benefit of our growth is the positive impact it has on the companies
that support us," said Wayne T. Smith, chairman and chief executive
officer of Community Health Systems, Inc. "It is gratifying to see that
an outgrowth of our success is the expansion of partners like
HealthStream, which can lead to more jobs in our community and further
strengthen our local economy."
The new Patient Interview Center in Nashville will add to the Company's
existing interview center operations in Laurel, Maryland. As a
CMS-approved vendor for HCAHPS and several other CAHPS surveys,
HealthStream completed over 1.5 million patient interviews/surveys last
year alone.
"We are excited to expand our HealthStream offices in Nashville and add
to the thriving healthcare business community in Tennessee," said Robert
A. Frist, Jr, chief executive officer, HealthStream. "Nashville is the
‘Healthcare Industry Capital of the U.S.'—with approximately 300
healthcare companies and another 300 professional service firms focused
on healthcare. The Nashville Health Care Council projects that one in
every seven new jobs in Tennessee will be in healthcare by 2016—and we
are honored to be playing a role in that growth."
The new Patient Interview Center in Nashville expands the Company's
current research capabilities and products, which include a wide range
of specialty patient surveys—both CAHPS-related and otherwise.
HealthStream also provides research products that provide insight on
healthcare organizations' employee engagement/satisfaction levels,
physician alignment, and community perceptions. Along with hosting the
new Patient Interview Center, the office on Marriott Drive will provide
office space for HealthStream's other research product operations that
are currently located in the Company's corporate office in Cummins
Station in Nashville.
"Our new Nashville Patient Interview Center continues our recent pattern
of investment in strategic points of differentiation for HealthStream,"
said Gerard M. Hayden, Jr., chief financial officer, HealthStream. "It
is also consistent with our financial plans. We are excited that our
expansion coincides with our customers' growth as we share the joint
mission of enhancing patient experience."
About HealthStream
HealthStream (NASDAQ: HSTM) is dedicated to improving patient outcomes
through the development of healthcare organizations' greatest asset:
their people. Our unified suite of software-as-a-service (SaaS)
solutions is contracted by, collectively, approximately four million
healthcare employees in the U.S. for workforce development, training &
learning management, talent management, performance assessment, and
managing simulation-based education programs. Our research solutions
provide valuable insight to healthcare providers to meet HCAHPS
requirements, improve the patient experience, engage their workforce,
and enhance physician alignment. Based in Nashville, Tennessee,
HealthStream has additional offices in Laurel, Maryland, Brentwood,
Tennessee, Pensacola, Florida, and Jericho, New York. For more
information, visit http://www.healthstream.com
or call 800-933-9293.
This press release contains forward-looking statements that involve
risks and uncertainties regarding HealthStream. Investors are
cautioned that such results or events predicted in these statements may
differ materially from actual future events or results. This information
has been, or in the future may be, included in reliance on the "safe
harbor" provisions of the Private Securities Litigation Reform Act of
1995. Investors are cautioned that such results or events predicted in
these statements may differ materially from actual future events or
results. The Company's preliminary financial results, while presented
with numerical specificity, are forward-looking statements which are
based on a variety of assumptions regarding the Company's operating
performance that may not be realized, and which are subject to
significant uncertainties and potential contingencies associated with
the Company's financial and accounting procedures and other matters
referenced from time to time in the Company's filings with the
Securities and Exchange Commission. Consequently, such forward-looking
information should not be regarded as a representation or warranty by
the Company that such projections will be realized.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20141009005594/en/
HealthStream, Inc.
Mollie Condra, Ph.D., 615-301-3237
Vice
President, Investor Relations & Communications
Mollie.condra@healthstream.com
Source: HealthStream, Inc.
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