HealthStream Introduces Echo Inc., its Company Delivering Market-leading Credentialing, Provider Enrollment, and Contact Center Solutions to the Healthcare Industry
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"Today is an exciting day for our clients, employees, and our ‘Plugged
into Echo' partners. Building on the successes of our predecessor
companies, Echo's solutions are playing a crucial role as hospitals seek
to transform manual, error-prone activities into scalable, paperless
processes that comply with regulations and optimize outcomes," said
Echo offers five primary solutions for healthcare organizations, which can be deployed individually or integrated.
- EchoCredentialing is a comprehensive platform to manage medical staff credentialing and privileging processes. It delivers an enterprise-class platform that enables paperless processes, unified privileging, one-click integration with our partnered, NCQA-certified CVO services to support periodic volume spikes, and an innovative Provider Navigator portal that provides online credentialing applications, credentialing committee assessments, peer review workflows, and real-time provider reviews with update capabilities.
- EchoOneApp is a solution for payer credentialing, consisting of a full-featured provider enrollment platform that includes automatic form population from a continuously updated library of over 3,200 pre-formatted payer form templates as well as online form integration with CAQH, CMS PECOS, and state-based payer enrollment sites.
- EchoAccess is an enterprise-class platform to support hospital contact centers including physician referral, clinical triage, provider directories, class enrollment, and a discharge planning functionality. It enables streamlined access to care, helps to bridge the transition to value-based reimbursement, and provides trust-building personal connections at a hospital's critical first point of contact.
- EchoAnalytics provides a wide array of validation tools, including license, exclusion, and sanction monitoring; provider scorecards—including OPPE/FPPE, CMS Open Payments, CAHPS, and social media ratings; and dashboard and benchmarks for process metrics.
- EchoOnboarding - our forthcoming solution that consists of an onboarding dashboard, intuitive workflows for a provider to manage his or her progress, and onboarding navigator tools to enable the management and monitoring by the multitude of departments involved in provider onboarding.
Echo is also launching its "Plugged into Echo" network, a growing eco-system of partners who provide solutions for the Echo community.
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Valence Health , a leading provider of value-based care solutions, powers a unique solution known as EchoOPPECompare, which provides benchmarks for OPPE metrics that enable the comparison of providers to external OPPE-related data. - Binary Fountain will power the EchoPSI Scorecard with its Provider Social Index (PSI), providing a comprehensive measure of provider reputation across social media, rating/review sites, and a growing number of online sources.
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HealthStream's
Jericho -based office (Health Care Compliance Strategies ), offers compliance solutions that provide another plug-in to Echo's eco-system, which powers its Open Payments Scorecard for EchoCredentialing clients. - Schmitt-Thompson Clinical Content, a leading provider of telephone triage care, is the clinical content provider for the EchoAccess contact center solution.
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Madaket Health will power the EchoOneEDI solution, which automates enrollment in Electronic Funds Transfer (EFT), Electronic Remittance Advice (ERA), Electronic Data Interchange for Claims (EDI), Claims Status Inquiry (CSI), and Eligibility Verification (EV) directly with payers.
"Binary Fountain is proud to ‘Plug into Echo' with the first ever,
standardized, metric-based, open, social media data," said
"
As a
"At HealthStream, it has always been our goal to support healthcare
organizations in surrounding the patient with the best developed
workforce," said
You can learn more about Echo and its solutions by visiting its website: www.echo-solutions.com.
Echo will be exhibiting and participating in several large healthcare
conferences, beginning with NAMSS, MGMA, and SHSMD in
About
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mollie.condra@healthstream.com
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